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30 of 31 people found the following review helpful: By Walrus Rex "rexferal" (Grand Junction, CO United States) - See all my reviews This review is from: H2O Audio Surge Waterproof Sport Headphones (Electronics) The good news: 1) Very high quality sound. 2) Company stands behind its product. 3) Much better than predecessor H2O Audio H3 Waterproof Headphone. The bad news: 1) There can be some trouble in getting the right fit. I swim an hour each workday morning and it is not uncommon for me to have to stop and reinsert an earbud due to water leaking in. This is particularly true if I am doing anything too energetic like rapid surface diving turns. 2) They take a little getting used to to be able to insert them correctly. (For me, I insert them so that I imagine that I am pointing them either at the tip of my nose or right between my eyes. Your mileage may vary.) Overall, a great product. I have paid far more for submersible music that works far less well. 11 of 12 people found the following review helpful: By This review is from: H2O Audio Surge Waterproof Sport Headphones (Electronics) I did not like these headphones one bit. While they are waterproof in all ways, I couldn't get them to say in my ears. While simply taking a bath to test them out, I tried all the tips to find one that would 'seal' right, and none of them did. While they would stay in for a while, the lost seal and fell out from just sitting there. So I can't imagine them doing better in a pool while swimming as intended. Sending them back as I write this. 10 of 12 people found the following review helpful: By robzr (Chicago, IL United States) - See all my reviews This review is from: H2O Audio Surge Waterproof Sport Headphones (Electronics) I tried these, and the quality is poor, they don't seal (and they don't sound good with water in your ear). My experience with their customer service was terrible, first they recommended that I use wax to seal their substandard design, then when that didn't work they offered to send me replacements and never did, then stopped returning my emails. So from my experience, be very careful of the reviews who state they have good customer service. If the same review states the product works well, then let me ask you, how do they know their customer service is so good? People like me, who find that their products don't work well at all, then have to deal with their customer service, may provide a more informed (and honest) opinion. It's obvious from looking at these products that their quality is very low. They are made very cheaply and sold quite expensively - which would be fine with me if they actually worked but they don't. I'd rate them 0 stars, unfortunately I have to give them...Read more |