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7 of 7 people found the following review helpful: By This review is from: Logitech Bluetooth Wireless IPOD Headphones w/ Wireless Adapter Included - Dove Grey & White- I have had the exact same problem with two pairs of these headphones, The headband cracks in the very center. Logitech is now only offering refunds. 5 of 5 people found the following review helpful: By F. Lamaestra (San Jose, CA) - See all my reviews This review is from: Logitech Bluetooth Wireless IPOD Headphones w/ Wireless Adapter Included - Dove Grey & White- If you purchased this unit and the plastic band broke, call Logitech support at: 702-269-3457
Once you prove that you have the old model, and send it back to Logitech, they will cross ship you a the new Free Pulse model which has a high strength carbon spring-steel headband. You will have to pay shipping, but you are getting a great pair of headphones to replace the previous defective model. By Shawn "SL" (Vancouver, Canada) - See all my reviews This review is from: Logitech Bluetooth Wireless IPOD Headphones w/ Wireless Adapter Included - Dove Grey & White- These headphones have been discontinued by Logitech. I purchased a pair of the black ones in January 2006 and the headband broke within a couple of weeks. Logitech sent me a new pair and I was very careful not to strain the headband but within a month they developed a crack on the headband and broke. Logitech sent me another pair claiming that the problem with the headband had been fixed, but once again these broke within a month. This time, when I spoke to customer service they informed me that the product has been discontinued (including the ones for ipod, mp3 and PC)because of the defective headband issue and that they will not be replacing the product(check the Logitech website and you'll see they have been removed). They have offered to give me a refund of the purchase price when I mail them back to them with my original receipt. I have to wait 6 to 8 weeks but at least I will get my money back. Other than the headband issue, the sound quality was great and I loved the...Read more |